Refund policy

At TeeJoy Studio, customer satisfaction is our top priority. Please read our return policy carefully before making a purchase, as we strive to ensure that all sales are final.

1. No Returns Policy

Due to the nature of our products, we do not accept returns on any items. All sales are final. Please make sure to double-check your order, including sizes and designs, before completing your purchase.

2. Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact our customer service team within 7 days of receiving your order at customer-service@teejoystudio.store.
• Provide your order number, a description of the issue, and photos of the damaged or defective item.
• We will review your case, and if the product is deemed defective or damaged, we will arrange for a replacement or a refund at no additional cost to you.

3. Exchanges

• We do not offer exchanges as all sales are final. Please carefully review our sizing chart and product details before making a purchase to ensure you order the correct size and style.

4. Incorrect Orders

• If you receive an incorrect item that does not match your order, please contact our customer service team within 7 days of receiving your package at customer-service@teejoystudio.store.
• Provide your order number and details of the incorrect item. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.

5. Contact Us

For any questions or concerns about our return policy or your order, please contact us at customer-service@teejoystudio.store. We are here to assist you and ensure you have a positive shopping experience with TeeJoy Studio.